Session: Research Posters

Paper Number: 119701

119701 - Healthcare Leadership Leveraging the Benefits and Mitigating the Risks of Artificial Intelligence: A State-of-the-Art Review 

Recent changes in healthcare drive the need for innovations that provide improvements in health outcomes and patient experiences. An important innovation in healthcare is the use of artificial intelligence (AI), which uses computer programs to process information and complete tasks currently performed by humans with greater speed, accuracy, and lower resource utilization. Healthcare leaders and providers are charged with solving vastly complex problems. Artificial intelligence (AI) is helping the healthcare industry reimagine care by boosting innovation and productivity. AI can aid in organizational decision-making, education, marketing, human resources, telehealth, and other areas of healthcare. Organizations are better equipped to fight disasters by using AI decision-making algorithms to detect anomalies and predict future behavior. AI reduces human-intensive labor and aids in the forecasting and prediction analysis of businesses. AI algorithms can be used to analyze medical images to identify patterns and anomalies that might be missed by human providers, leading to quicker and more accurate diagnoses, and resulting in better patient outcomes. In addition to medical risks, AI algorithms can differentiate between patients at low and high risk of medically complex risks, and it enables providers the ability to devote more resources toward interventions in the high-risk population. Several cycles of predictive analytics allow AI to develop its own expertise and become more accurate. AI innovation requires efficient technology, supporting organizational policy, and cultural change that creates a sense of urgency for AI utilization. Using the most current students or peer-reviewed articles within the last five years, this qualitative research determines both the benefits and potential risks of integrating AI into healthcare decision-making. Current studies identify potential risks to using AI in healthcare including security and patient privacy issues, deep fakes, discrimination, inequality of social determinants of health, malicious use, and weaponizing healthcare data (ransomware). Further, this review finds that insight into the actual benefits offered by AI is lagging behind current technological developments. However, many benefits identified include improved diagnosis, personalized treatment regimes, streamlined tasks, remote patient monitoring, and new drug discovery. Healthcare leaders will need to be well-versed in biomedical and data science to successfully integrate AI, along with additional training for clinicians. With proper guardrails in place, AI aims to speed up complex processes and reduce the workload on administrative tasks. AI also has the potential to assist healthcare workers with burnout by identifying and focusing on patients with high acuity. This State-of-the-Art review explores how healthcare leaders might leverage the benefits and mitigate the risks of artificial intelligence in their organizations.

Presenting Author: Darryl "Keith" Floyd University of West Florida

Presenting Author Biography: Keith Floyd is a motivated student at the University of West Florida conducting research in engineering. Keith is eager to apply his theoretical knowledge, problem-solving skills, and passion for innovation to contribute to a dynamic team, and committed to gaining hands-on experience and acquiring practical skills to excel in the field. In addition to academics, student activities include UWF Kugelman Honors Summer Institute, UWF Artificial Intelligence and Data Analytics Research Group, UWF American Society for Mechanical Engineers Student Organization, UWF Argo Gaming Club, UWF Robotics Club, UWF Explore Summer Automation Camp, and the Insitute for Human and Machine Cognition (IHMC) Robotics Camps. Keith is a member of the National Society of Collegiate Scholars, the Honor Society, a National Merit Semifinalist, and on the UWF President's list.

Authors:

Darryl "Keith" Floyd University of West Florida
Tiffany Jackman University of West Florida